INOC Service Pricing, Explained
At INOC, we believe in delivering maximum value and cost-effectiveness, so our pricing models are designed with flexibility and your unique needs in mind.
A better approach to NOC service pricing
At INOC, we’re often asked whether our NOC service pricing is per alarm, per port, or based on similar asset criteria. While it certainly can be, and sometimes must be depending on a client’s needs, especially for organizations with many devices, our primary method involves custom pricing. This considers the number of devices, known or projected activity levels, and the required level of integration work.
We use these data points to establish an initial service price, which we later adjust based on observed activity levels over time. This method ensures that pricing aligns with the actual NOC demand, often resulting in significant long-term cost savings compared to traditional per-device-only pricing.
Per-device or adaptive pricing—whatever works best for you
We offer device-based pricing or an adaptive activity-based model, depending on your organization’s specific needs and circumstances. Factors considered include financial considerations, accountability requirements, support needs, and overall operational costs.
24x7 NOC Support Services
Need us 24x7? Overnight? Just on weekends? Our award-winning outsourced NOC support services provide exactly the level of support you need—when you need it. Focus your attention and resources on revenue-generating projects and leave infrastructure monitoring and management to the team trusted by enterprises, communications service providers, and OEMs to deliver maximum uptime, availability, and performance.
24x7 NOC Support Services
Need us 24x7? Overnight? Just on weekends? Our award-winning outsourced NOC support services provide exactly the level of support you need—when you need it. Focus your attention and resources on revenue-generating projects and leave infrastructure monitoring and management to the team trusted by enterprises, communications service providers, and OEMs to deliver maximum uptime, availability, and performance.
Upon initiating service, we initially set an initial flat price, typically based on the number of devices and average monthly ticket volumes. Then, each quarter, we reassess this price according to observed ticket volumes and any changes in the supported environment.
Requesting a service quote from us
Unpacking our pricing further
Our structured NOC and advanced operational platform go well beyond providing a traditional break-fix NOC service. They deliver substantial value to your organization that, for most, far surpasses the service cost, setting us apart from the average NOC service provider.
Alongside our core services, we highlight the additional value-adds that our solutions offer, often exceeding expectations. These value-adds justify our pricing and contribute to a rewarding partnership with our clients.
Core Services
Over-utilized technology staff
Over-utilized technology staff
Over-utilized technology staff
Over-utilized technology staff
Over-utilized technology staff
Over-utilized technology staff
Over-utilized technology staff
Over-utilized technology staff
Over-utilized technology staff
Over-utilized technology staff
Over-utilized technology staff
Over-utilized technology staff
Value-adds
True ITSM Service Model Implementation (from ITIL)
We apply a genuine IT Service Management (ITSM) model aligned with ITIL principles. This not only facilitates more effective resource and service management, but also streamlines activities and delivers vital services across the company. This model aids executives and managers in managing their IT services more efficiently and simplifies the complexity of IT service management.
True ITSM Service Model Implementation (from ITIL)
We apply a genuine IT Service Management (ITSM) model aligned with ITIL principles. This not only facilitates more effective resource and service management, but also streamlines activities and delivers vital services across the company. This model aids executives and managers in managing their IT services more efficiently and simplifies the complexity of IT service management.
True ITSM Service Model Implementation (from ITIL)
We apply a genuine IT Service Management (ITSM) model aligned with ITIL principles. This not only facilitates more effective resource and service management, but also streamlines activities and delivers vital services across the company. This model aids executives and managers in managing their IT services more efficiently and simplifies the complexity of IT service management.
True ITSM Service Model Implementation (from ITIL)
We apply a genuine IT Service Management (ITSM) model aligned with ITIL principles. This not only facilitates more effective resource and service management, but also streamlines activities and delivers vital services across the company. This model aids executives and managers in managing their IT services more efficiently and simplifies the complexity of IT service management.
True ITSM Service Model Implementation (from ITIL)
We apply a genuine IT Service Management (ITSM) model aligned with ITIL principles. This not only facilitates more effective resource and service management, but also streamlines activities and delivers vital services across the company. This model aids executives and managers in managing their IT services more efficiently and simplifies the complexity of IT service management.
True ITSM Service Model Implementation (from ITIL)
We apply a genuine IT Service Management (ITSM) model aligned with ITIL principles. This not only facilitates more effective resource and service management, but also streamlines activities and delivers vital services across the company. This model aids executives and managers in managing their IT services more efficiently and simplifies the complexity of IT service management.
The pricing process at a glance
1
We collect a few data points from you to establish an initial service quote.
2
We carry out an operational and technical deep dive to fully identify your support needs, discuss your business challenges and requirements, and analyze your current operation.
3
We review the proposal with you, making collaborative adjustments until you're entirely comfortable moving forward.
Frequently Asked Questions
What is INOC?INOC is an ISO 27001:2013 certified 24×7 NOC and an award-winning global provider of NOC Lifecycle Solutions®, including NOC support, optimization, design, and build services for enterprises, service providers, and OEMs. INOC solutions significantly improve the support provided to partners’ and clients’ customers and end users.
INOC is an ISO 27001:2013 certified 24×7 NOC and an award-winning global provider of NOC Lifecycle Solutions®, including NOC support, optimization, design, and build services for enterprises, service providers, and OEMs. INOC solutions significantly improve the support provided to partners’ and clients’ customers and end users.
INOC is an ISO 27001:2013 certified 24×7 NOC and an award-winning global provider of NOC Lifecycle Solutions®, including NOC support, optimization, design, and build services for enterprises, service providers, and OEMs. INOC solutions significantly improve the support provided to partners’ and clients’ customers and end users.
INOC is an ISO 27001:2013 certified 24×7 NOC and an award-winning global provider of NOC Lifecycle Solutions®, including NOC support, optimization, design, and build services for enterprises, service providers, and OEMs. INOC solutions significantly improve the support provided to partners’ and clients’ customers and end users.
INOC is an ISO 27001:2013 certified 24×7 NOC and an award-winning global provider of NOC Lifecycle Solutions®, including NOC support, optimization, design, and build services for enterprises, service providers, and OEMs. INOC solutions significantly improve the support provided to partners’ and clients’ customers and end users.
INOC is an ISO 27001:2013 certified 24×7 NOC and an award-winning global provider of NOC Lifecycle Solutions®, including NOC support, optimization, design, and build services for enterprises, service providers, and OEMs. INOC solutions significantly improve the support provided to partners’ and clients’ customers and end users.
INOC is an ISO 27001:2013 certified 24×7 NOC and an award-winning global provider of NOC Lifecycle Solutions®, including NOC support, optimization, design, and build services for enterprises, service providers, and OEMs. INOC solutions significantly improve the support provided to partners’ and clients’ customers and end users.
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About INOC
INOC is an ISO 27001:2013 certified 24×7 NOC and an award-winning global provider of NOC Lifecycle Solutions®, including NOC support, optimization, design, and build services for enterprises, communications service providers, and OEMs. INOC solutions significantly improve the support provided to partners’ and clients’ customers and end users.
INOC assesses internal NOC operations to improve efficiency and shorten response times, and provides best practices consulting to optimize, design, and build NOC operations, frameworks, and procedures. Proactive 24×7 NOC support is provided with several options, including North America, EU, or APAC only or global integrated NOCs. INOC’s 24×7 staff provides a hands-on approach to incident resolution for technology infrastructure support.
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